Increase the value of telephony to your business by taking advantage of our new IP telephony services that can provide phone connectivity over your existing data network. This can now be deployed on an affordable monthly pay-as you-go basis. There are no capital expenditure charges, no need to have experienced staff for system set-up and maintenance and the service can be readily scaled to meet your future needs as your company grows.
Hosted IP Telephony
Within the next three years it is estimated that more than 50% of corporate telecommunications will be run over IP networks. Education and innovation have led to greater understanding and demand for IP telephony - and we are currently on the edge of an unprecedented increase in its use across all industry sectors.
Why should you move to hosted Telephony?
- Hosted Telephony holds significant value and cost-saving attributes for any business, by removing the additional responsibility and cost of buying and operating a typical PBX system.
- Hosted Telephony offers a simple approach that decreases cost, responsibility and resources while increasing functionality, growth/scalability and flexibility.
- Hosted Telephony is designed to allow the customer to focus on their business aims and objectives rather than the cost, ownership and support of its telephone network.
What benefits does it bring to me?
- Reduced telecoms services and call costs.
- Free calls between offices when using Hosted Telephony services.
- Minimal hardware investment.
- Maximum flexibility and scalability.
- Carrier-grade five nines service with full enterprise telephony features.
- Integration with MS Outlook.
- Access to telephony services irrespective of geographic location.
- Reduced call costs for both PSTN and GSM calls with consolidated billing.
- Decreased network complexity and reduced administration requirement.
The real difference is that hosted telephony provides a comprehensive solution that benefits the customer by providing a complete managed solution where the risk is no longer with the customer but the provider.
With our Hosted Telephony you can work anywhere, as our remote office feature enables mobile users to turn any phone into their office extension.
Anyone calling the office is automatically transferred to the phone that is nearest to you - no more missed calls.
What productivity will I gain?
- Single phone system for all branches and employees. Wherever your employees are based - at home, on the road or in separate branch offices - you can integrate them into your group, with dedicated extensions off the main phone number.
- Keep your existing phone numbers. You can keep your numbers or choose new numbers with any geographical area code, including free or premium numbers such as 0845 or 0800.
- Uses MS Outlook. IP Telephony is fully compatible with your existing MS Outlook software.
- Intelligent features include voice mail, follow-me and call screening which can be accessed by phone or by Internet worldwide.
- Free calls between offices and employees. With IP Telephony services, all calls between linked offices or users - anywhere in the world - are free of charge. External calls are billed at reduced rates.
- Allow direct dial and call transfer. All users can have their own unique DDI and can also call external numbers direct, with no need to go through a switchboard to get an outside line. Internal calls can also be transferred quickly and easily.
- Easy-to-use management tools for administrators. Accounts can be quickly and easily added, removed, amended or managed centrally, with no interruption in service, no matter where the user is based or where they are moving to - three desks away or the other side of the world!
- Mix and match your lines. IP Telephony is fully compatible with your existing analogue lines, ISDN lines and other IP telephony lines - so they don't have to convert everyone at once! Add or convert one line at a time
How will Hosted telephony change my business?
- Product and account management.
- Web-based customer care and self-provisioning.
- Virtual private networks for corporate accounts.
- Reports and invoices.
- Scalability, reliability and high availability.
- Operation:
Built in support systems, fraud detection, and statistics and monitoring. - Growth Management:
No need to manage gateway scalability and upgrades if capacity is exceeded. There is no need to worry about switch and trunk capacity, performance and configuration. Your service provider does all this. - Maintenance:
Hosted solutions have 24/7 management and monitoring - saving you technical support costs.
Your provider is responsible for dealing with network/CPE interface finger pointing problems, so you don't need to purchase agency support services to handle these issues. - Software Upgrades:
In Hosted Telephony, application and OS software upgrades are bundled in with the cost of the service. Your provider will handle implementation details.